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11 Dec 2019

Full-Time Dish/Laundry Chemical Feed Service Tech (1 Position)

Coporate Facility Supplies – Posted by jobgym225 St. Catharines, Ontario, Canada

Job Description

TITLE Dish/Laundry Chemical Feed Service Technician

ORGANIZATION Corporate Facility Supply

DEPARTMENT Sales and Marketing

LOCATION Southern, Ontario

REPORTS TO Operations Manager

KEY CUSTOMERS SERVED

• Contractors

 

Food Service and Hospitality

• Restaurants

• Hotels and Hospitality

• Industry

• Commercial

• Small Business

 

RESPONSIBILITIES/SERVICES

Of utmost importance you must have impeccable mechanical skills

 

Strong understanding of electrical systems

 

• General understanding of plumbing connections and process

diagnose equipment failure issues

 

• repair broken and damaged equipment

• Inventory Management

 

assist with manufacturing and repairs to manufacturing equipment

visit clients to repair equipment onsite

• maintain repair equipment used in service department

• assists customers in showroom

 

provide answers to customer questions/inquiries

• handles incoming calls/emails

 

provides back-up support to other staff members when required

ensuring customer satisfaction

• complete supporting paperwork and data entry as required

 

handles financial and personal information appropriately

Some accounts receivable interaction with customers

maintaining good/professional working relationships with other staff members

 

LEADERSHIP

• Take charge and seek positive results.

 

Upsell clients and prospects on chemical systems and ancillary products

• Inspire a high level of performance from all those involved.

 

Develop and inspire the strategic vision to all involved.

• Communicate to all involved: successes, plans, programs and objective.

 

KEY STAKEHOLDER RELATIONSHIPS

 

Reporting to Operations Manager

PERFORMANCE CRITERIA

• Pleasant personality

 

Acceptance of daily workplace responsibility

• Willingness to accomplish tasks outside of traditionally described responsibilities listed above.

 

Attending staff meetings

Contact with existing and new clientele

PERSONAL SPECIFICATIONS

• Computer skills in preparing charts, graphs, presentation slides, etc…

 

Good listener to identify customer needs and ability to devise the appropriate strategy thereafter.

EDUCATION

• College degree is an asset

 

High school or G.E.D. completion

• Additional courses and education are an asset

 

EXPERIENCE & SKILLS

• Microsoft Office

• Mechanical repairs

 

Diagnostic understanding and experience

• Accounting knowledge

• Customer Service history

 

Ability to read and understand electrical drawings

• Ability to Troubleshoot

• Understand Mechanical Schematics and Drawings

 

PERSONAL ATTRIBUTES

 

• Strong communication and listening skills.

• Customer service oriented

• Dependable in completion of tasks

 

Easy to work with and co-operation with fellow staff.

This is a statement indicating the ideal qualities which a candidate should possess in order to perform the function effectively. This does not mean the job can’t be performed by a person not possessing all of these qualifications. Rather, it is a statement of candidate profile which would have the greatest likelihood of reaching an effective level of performance in the shortest possible time and of continuing to perform effectively for reasonable period.

 

How to Apply

Please send resumes to work1@jhs-niagara.ca

Job Categories: Sales/Service. Job Types: Full-Time.

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