Full-Time Housekeeping Room Attendant (1 Position)
Job Description
POSITION DESCRIPTION
Department: Housekeeping
Position Title: Room Attendant
Property: 124 on Queen Hotel & Spa
Date Revised: April 2019
Reports To: Property Manager
Position Summary:
The Room Attendant position is to ensure that guestrooms and all common areas of the entire hotel are cleaned with an extreme attention to detail and maintained in a manner consistent with a superior quality hotel.
Primary Responsibilities:
Are to be always providing personalized and exceptional guest service at every given opportunity during your shift.
Ensures guest bedrooms, bathrooms, living rooms, kitchens, hallways, common spaces, closets, laundry areas are impeccably clean and free of any debris.
Ensures all accessories and appliances are cleaned and properly stored away in proper locations.
Ensures inventory of all rooms is done on a consistent basis.
Maintain supplies, equipment and tools.
Maintain any storage and office areas pertaining to your department.
Reports any maintenance needed in rooms to Supervisor, Manager or Engineering Staff daily.
Logs and reports any missing items in rooms to the Housekeeping Supervisor on duty.
All articles found in rooms to be logged with Front Desk and taken too lost & found daily.
Having a thorough knowledge of 124 On Queen Hotel and Spa and the products and services we provide.
Assessing our guests’ needs and acting on them in a proper and timely manner.
All other duties as assigned by management.
Professional Requirements:
Grade 12 is recommended.
Hospitality experience is considered an asset.
Eye for exception attention to details.
Good interpersonal skills and public relations.
Self motivated.
Able to work unsupervised as well as in a team setting.
Must be flexible for various shifts including days, evenings, weekends and holidays.
Good organization skills.
Excellent hygiene is a necessity and standard.
Excellent communication skills.
WHMIS, CPR, First Aid training or Smart Serve would all be considered an asset.
Clear Drivers Abstract and over 25 years for using shuttle van.
Police Clearance.
Personal Attributes:
Ability to handle all guests’ inquiries.
Punctual, dependable and flexible.
Positive, happy and outgoing attitude.
Confidence in selling all of our property’s products and services.
Desire to help meet goals and budgets of the department.
Ethical and honest.
Team oriented.
Physical Requirements:
Lifting and Twisting
Pushing
Carrying
Pulling
Walking
Standing
Stressful Deadlines
How to Apply
email to Tennille@124queen.com671 total views, 1 today
