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11 Feb 2019

Varies Houseman (1 Position)

Falls Hotel & Inn – Posted by Abhinav Purohit Niagara Falls, Ontario, Canada

Job Description

Niagara Hospitality Hotels (NHH) offers great opportunities for individuals looking to work with great people and have fun. We have rewarding job opportunities for everyone dedicated to customer service excellence. With NHH, opportunities to grow are plentiful and diverse.Niagara Hospitality Hotels has an excellent reputation for providing a world-class hospitality experience. NHH has been providing our customers excellent customer service with the best value since 1998. We continue to strive to be the best in our class.We are looking for individuals who are committed to enjoying every day and sharing that positive outlook with their co-workers and guests. You should apply to NHH if you are committed to our Mission to be the friendliest Hotel and Restaurant Company!

Job Purpose:To perform a combination of tasks which maintain hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive guest experience. We are looking for candidates to start with part-time hours leading to full-time.

Job Responsibilities:

  • Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas.
  • Abides by the regulations set forth by the material safety data sheets when using chemicals.
  • Moves/arranges furniture and dusts/polishes furniture, metalwork and equipment.
  • Sweeps, scrubs, waxes, and polishes floors, using brooms and mops and powered scrubbing and waxing machines. Cleans rugs, carpets, upholstered furniture, and draperies, using vacuum cleaner.
  • Collects soiled linens for laundering and receives and stores linen supplies in linen closet.
  • Cleans bathrooms and replenishes with supplies.
  • Refurnishes room with supplies, towels etc. as required. Supplies cleaning cart with appropriate supplies for shift.
  • Washes walls, ceiling, and woodwork; washes windows, door panels, and sills.
  • Empties wastebaskets, and empties and cleans ashtrays. Transports trash and waste to disposal area.
  • Ensure that the housekeeping cart is fully stocked with supplies and cleaning products/materials at the end of shift.
  • Report low stock of amenities, supplies and cleaning product.
  • Follow all company environmental policies and procedures.
  • Provide guests with efficient and professional service with the ultimate goal of increasing guest satisfaction. Exceed guest expectations in all interactions.
  • Follow all hotel’s fire, security, health and safety policies and procedures.
  • Takes the initiative to greet guests in a friendly and warm manner.
  • Other duties as assigned.


  • Keen attention to detail. Strong focus on customer service.
  • A working knowledge of applicable sanitation standards.
  • Must be able to stand and exert well-paced mobility for up to 8 hours in length and be able to lift up to 30 lbs. on a regular and continuing basis.
  • Must be able to push and pull carts and equipment weighing up to 120 lbs. on a regular and continuous basis.
  • Must be able to bend, squat and stretch to fulfil cleaning tasks.
  • Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis.
  • Requires manual dexterity to use and operate all necessary equipment.
  • Flexible to work all shifts, weekends and holidays.
  • Previous housekeeping experience in a hotel is an asset.
  • Flexibility and willingness to multi-task.

How to Apply

Please apply by submitting your resume by email to or

Job Categories: Sales/Service. Job Types: Varies.

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