Part-Time Part-Time Office Clerk / Dispatcher (1 Position)

St. John Ambulance – Posted by Beth Paul – Niagara Falls, Ontario, Canada

Job Description

15 Hours/Week (Every Weekend: Saturday 10am-6pm and Sunday 9am-5pm)

PURPOSE OF THE JOB:

To act as dispatcher, receptionist and general office clerk and to provide clerical assistance as required by Manager or Branch staff.

DISPATCHER & GENERAL OFFICE CLERK DUTIES:

Answer and place confirmation telephone calls, providing information to the general public.
Support dispatch with updates and communication through dispatch and drivers.
Process membership applications and monitor membership files.
Provide program information and advice on application process, schedule changes etc.
Monitor messages and inform drivers of changes as required.
Answer radio calls re: accidents, route information, traffic concerns and inform drivers as required.
Schedule drivers ensuring effective and efficient use of time, vehicles and resources.
Ensure compliance with policies and procedures pertaining to Chair-A-Van staff.
Appropriately deal with client issues including scheduling, complaints, ticket renewals etc.
Provide administrative support such as creating spreadsheets or documents, filing and organization.
Support the work of the Branch Manager, Chair-A-Van and St. John Ambulance staff.

KNOWLEDGE, SKILLS, EDUCATION & EXPERIENCE:

Minimum Grade 12 education
Excellent communication and interpersonal skills (verbal and written)
Able to handle stressful situations, including emergencies, in a calm and professional manner
Proficient computer skills including Microsoft Office (Word & Excel)
Experience in office procedures and operation of office equipment including fax, scanner, photocopier etc
Able to multi-task and act in an efficient, organized manner with minimal or no direct supervision
Must provide satisfactory police check prior at beginning employment and thereafter
Knowledge of Niagara Falls city streets is considered an asset

Please send cover letter and resume to beth.paul@on.sja.ca or call (905) 356-7461 for more information.

Job Categories: Business/Finance/Admin. Job Types: Part-Time. Salaries: $15.00/Hour.

341 total views, 1 today