CLIENT CARE

• Bathing, grooming, dressing, general hygiene, ambulation assistance, feeding
• Assistance with specialized care under the direction of a regulated health care professional and only after receiving specific training for the specific client from a regulated health care professional
• General day to day housekeeping of the home
• Laundry whether in the home or at a nearby facility
• Meal preparation considering diet, budget, and safe food handling strategies as well as shopping for meals as needed
• Respite relief to caregiver by offering supervision and companionship to client
• Assistance with shopping, errands if required
• Working with client to establish routines
• Escorting client to doctor appointments, shopping or banking
• Supporting client through their presence and accessibility

TEACHING CLIENTS

• Encourage a healthy lifestyle
• Acting as a role model in performing housekeeping skills, personal care and nutrition
• Demonstrating methods of housekeeping, personal care and nutrition
• Motivating client towards self-sufficiency and continued independence

RECORDING AND REPORTING

• Take initial information on client and document on service plan
• Complete daily report sheets and other documentation as required in client’s home after each visit
• Report changes in the status of the clients and/or family with regards to emotional, social, financial, physical or environmental aspects and any health and safety concerns immediately
• Collaborate with the Client Relations Manager to develop a client goal directed, outcome based service plan and schedule of duties

RESPONSIBILITIES

• Respect and maintain the confidentiality of the client’s and/or families being serviced
• Reliable attendance and punctual arrival at assignments
• PSWs must always be professional in their appearance and be identifiable as health care
• Notify the office of any unplanned absence or illness, change of schedule, emergencies or delays immediately via telephone call
• Text messages and/or voicemail are not to be used for schedule changes
• Confirm Schedule as per program requirements
• Maintain healthy and safe working practice and report any health and safety concerns
• Follow code of ethics, legal responsibilities, professionalism and health and safety policies
• Upgrade skills and knowledge through appropriate programs, self-education or training as offered from time to time by employer
• Attend mandatory training and meetings
• Perform other PSWS tasks as assigned in support of the client care plan

• PSW certificate from an accredited Personal Support Worker Program
• Ability to communicate verbally and in writing in English; second language is an asset
• Ability to work independently and as part of a team
• Able to stand, bend, squat, kneel and reach freely
• Able to freely lift 23 kilograms
• Able to travel locally from assignment to assignment
• Must have reliable vehicle and auto insurance