Sales Engineer-Technical Support needed to join our established company. We are looking for someone with an engineering mindset and experience with water hydraulics systems. Must be able to work independently and with minimal training and supervision.

About Our Company 
Tiefenbach Water Hydraulics is an engineering consulting firm located in 1 – 6140 William Street, Niagara Falls, Ontario, Canada L2E 5S1. We are affiliated with Tiefenbach Wasserhydraulik, a German-based company that is one of only a handful companies in the world that are able to supply a complete water hydraulic system.

Duties of the Position

• Assess client’s needs and resources and recommend the appropriate goods or services
• Develop reports and proposals to illustrate benefits from use of good or service
• Estimate costs of installing and maintaining equipment or service
• Prepare and administer sales contracts
• Provide input into product design where goods or services must be tailored to suit client’s needs
• Consult with clients after sale to provide ongoing support
• Advice customers’ staff in the installation, operation and maintenance of equipment
• Resolve product and service related problems
• Troubleshoot technical problems related to equipment
• Visit customers at their request
• Read and interpret blueprints

This position involves regular travel to US and India (approximately ten trips a year, around one to four weeks in duration).
Salary
$27.34/hour, 40 to 50 hours per week.

Benefits 
Holiday Bonus, Medical benefits, Dental benefits, Vision care benefits

Terms
Permanent, Full-time

Employment Conditions 
On call, Overtime, Day, Weekend, Flexible hours

Languages 
English

Education 
Bachelor’s Degree (Engineering-related)

Experience 
2 years to less than 3 years

Security and Safety 
Criminal record check

Transportation/Travel Information 
Willing to travel regularly, Willing to travel for extended periods

Work Conditions and Physical Capabilities 
Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail

Work Location Information 
Various locations

Personal Suitability 
Team player, Effective interpersonal skills, Client focus, Organized, Reliability

Equipment and Machinery Experience 
Hydraulic system, Hydraulic components

Products/Services
Industrial machinery and equipment

Technical Terminology 
Engineering

Newcomers to Canada, Visible Minorities, Youth and Indigenous People are encouraged to apply.