Seasonal Splash Pad Team Leader (1 Position)

Marineland Of Canada Inc – Posted by Marineland of Canada – Niagara Falls, Ontario, Canada

Job Description

Duties and Responsibilities:

Interact with outside agencies and third parties on behalf of the park as required
Conduct department interviews hire new staff and participate in employee orientation.
Acknowledge staff for following policies and procedures or creating a positive guest experience
Understand First Aid procedures and be able to advise on completion of paperwork, understand and be able to implement emergency procedures, including park evacuation
Make decisions, and understand when to take appropriate action in any situation, critical or otherwise, regarding the safety of team members and guest situations
Monitor the behaviour of staff including the correct wearing of the company uniform and required ID badges, enforce policies and procedures where applicable, complete yearly staff evaluations
Other duties as assigned

Qualifications:

LSS Bronze Family Examiner, CPR, First Aid Instructor/Examiner and NLS Instructor/Examiner an asset
Able to participate fully in the training of Polar Splash Team Members
Knowledge of theme park operations, first aid, emergency situations, and record-keeping are a definite asset
2-3 years of supervisory experience in a similar position
Experience in or direct front line customer service experience in a related field is essential
Maintaining confidentiality and concentration while working under a variety of pressures
Ability to stand and/or walk throughout the entirety of scheduled shifts can be physically demanding with high-stress levels
Work independently or part of a team
Flexibility and ability to attend meetings and events in support of the park and support a 7 day a week operation, including evenings, weekends and holidays, sometimes with extended shifts

Company Perks:

Please apply directly to out Marineland Career Page HERE!

Job Categories: Sales/Service. Job Types: Seasonal.

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