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11 Jun 2019

Full-Time Technical Customer Service Representative (Multiple Positions)

Concentrix – Posted by Concentrix Niagara Falls, Ontario, Canada

Job Description

We do Customer Service and we do it well

If you want to learn about the coolest technology in town, send us your resume!!

We have great things to offer:

  • $15/hour
  • Bonuses
  • Benefits
  • Consistent Full Time Hours
  • Scheduling for the right work/life balance
  • Paid training
  • Vacation entitlement in the first year
  • Career pathing and Advancement opportunities
  • Free parking


Here are the Details

You will:

  • answer technical related incoming calls from customers
  • resolve customer inquiries/requests
  • develop and maintain accurate files
  • ensure customer requests are handled in an appropriate and timely manner.


As a Technical Customer Service Representative, you’ll answer incoming calls and help people out with issues on their personal devices. It could be a simple password reset, or something more complex that will require your excellent problem-solving skills. But don’t worry, our team of trainers, team leaders and management have your back.

Our job is to ensure your success, helping you launch your career with Concentrix.

Once confident in the role you’re in you’ll be provided opportunities to advance, and help new employees, like you once were.

Our customer service advisors are inquisitive problem solvers, and great listeners. Are you?

Does this sound like you?

  • High School Diploma or GED required
  • 6 months of customer service experience
  • Basic Technical ability
  • Excellent communication skills

How to Apply

Please apply at (keyword:Niagara) or call us at 905-394-3921 for further details.

Job Categories: Sales/Service. Job Types: Full-Time. Salaries: $15.00/Hour.

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