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2 Jun 2020

Seasonal Thrill Rides Shift Team Leader (1 Position)

Marineland Of Canada Inc – Posted by Marineland of Canada Niagara Falls, Ontario, Canada

Job Description

Duties and Responsibilities:

  • Oversee the Thrill Rides department when covering for the Team Leader
  • Ensure the safe operation of all rides in the park, able to advise on completion of paperwork, understand and be able to implement the emergency procedures for the Rides department and evacuation of the park
  • Ability to make decisions, and understand when to take appropriate action in any situation, critical or otherwise, regarding the safe operation of rides and guest service situations
  • Interact with various outside agencies on behalf of the park if required or directed
  • Lead by example, motivate staff and strive to build strong working relationships with all other departments and staff
  • Conduct department interviews hire new staff and participate in employee orientation.
  • Acknowledge staff for following policies and procedures or creating a positive guest experience
  • Understand First Aid procedures and be able to advise on completion of paperwork, understand and be able to implement emergency procedures, including park evacuation
  • Make decisions, and understand when to take appropriate action in any situation, critical or otherwise, regarding the safety of team members and guest situations
  • Monitor the behaviour of staff including the correct wearing of the company uniform and required ID badges, enforce policies and procedures where applicable
  • Other duties as assigned

 

Qualifications:

  • 1-year supervisory experience in a similar position considered an asset
  • Experience in or direct front line customer service experience in a related field is preferred
  • Excellent verbal and written skills with the ability to work with a calm and can-do attitude, always achieving a positive and safe guest experience
  • Work with enthusiasm and energy, maintaining confidentiality and concentration while working under a variety of pressures
  • Ability to stand and/or walk throughout the entirety of scheduled shifts, during various weather conditions. May require bending, pushing, pulling and moderate lifting throughout the day
  • Work independently or part of a team
  • Support a 7 day a week operation, including evenings, weekends and holidays, sometimes with extended shifts

 

Company Perks:

  • Flexible and consistent work schedule
  • No late night shifts
  • Free parking
  • Subsidized uniform purchase
  • Free park admission on days off
  • Discount on food purchases (in uniform only) and retail store
  • Employee recognition program

How to Apply

Please apply directly to out Marineland Career Page HERE!

Job Categories: Sales/Service. Job Types: Seasonal.

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