Full-Time Travel Consultant (1 Position)
Job Description
Position Summary |
Reporting into the Travel department, the travel consultant will use their expertise and passion for travel to make each client’s experience memorable. As a Travel Consultant, you will be responsible for providing exceptional worldwide travel services to our Members and Non-Members. In addition, you will ensure your client’s records and files are consistently up to date and maintained, as well as provide regular meaningful follow-up with clients.
Primary Duties and Responsibilities |
- Conduct exploratory conversations with Members/Clients to determine destination, mode of transportation, travel dates, financial considerations and accommodations required.
- Plan, describe, arrange and sell all components related to the travel needs of the Members/Clients
- Handle unforeseen problems and complaints and determine appropriate course of action to resolve
- Conduct research around travel destinations
- Offer travel solutions to our Members/Clients that meet their vacation visions
- Reach assigned Key Performance Indicators (KPIs) and targets
- Complete invoicing for travel bookings
- Assist in staffing of CAA Niagara events where travel presence is required
- Ad-hoc duties as assigned
How to Apply
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