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18 Jun 2019

Full-Time Travel Consultant (1 Position)

CAA Niagara – Posted by Bree Gilleta Anywhere

Job Description

Position Summary

Reporting into the Travel department, the travel consultant will use their expertise and passion for travel to make each client’s experience memorable. As a Travel Consultant, you will be responsible for providing exceptional worldwide travel services to our Members and Non-Members. In addition, you will ensure your client’s records and files are consistently up to date and maintained, as well as provide regular meaningful follow-up with clients.

Primary Duties and Responsibilities

 

  • Conduct exploratory conversations with Members/Clients to determine destination, mode of transportation, travel dates, financial considerations and accommodations required.
  • Plan, describe, arrange and sell all components related to the travel needs of the Members/Clients
  • Handle unforeseen problems and complaints and determine appropriate course of action to resolve
  • Conduct research around travel destinations
  • Offer travel solutions to our Members/Clients that meet their vacation visions
  • Reach assigned Key Performance Indicators (KPIs) and targets
  • Complete invoicing for travel bookings
  • Assist in staffing of CAA Niagara events where travel presence is required
  • Ad-hoc duties as assigned

How to Apply

Apply by visiting our website at www.caaniagara.ca/careers

Job Categories: Sales/Service. Job Types: Full-Time.

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