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20 Jul 2021

Full-Time Assistant Restaurant Manager (1 Position)

Niagara Clifton Group – Posted by WestridgeHR Niagara Falls, Ontario, Canada

Job Description

Clifton Hill, Niagara Falls, is one of the most exciting places to work in the world’s premier tourist destination. Niagara Clifton Group, comprised of several attractions, restaurants, retail and accommodation options, recently celebrated 95 years in business. With the efforts of our exceptional staff, we will continue our outstanding tradition of hospitality and service!

Job Summary:

Niagara Clifton Group is currently hiring for a Assistant Restaurant Manager position. Reporting to the General Manager, this vital role will direct the operations of a high-volume casual restaurant by ensuring the best customer experience with the highest service and quality standards.

Start: ASAP.

Shifts: Days, evenings, weekends, and holidays.

Job Type: Full-Time, year-round.

Compensation: Salary, commensurate to experience. Includes benefits after three (3) months.

Why Choose Niagara Clifton Group Team?

  • Working in the heart of the Niagara Falls tourist district – right on Clifton Hill!
  • Opportunity to work in a fun location where you can feel like you are part of a winning team.
  • Discounts on retail, food, and attractions.
  • Experienced and supportive management team.
  • A safe and healthy work environment, inclusive of COVID-19 preventative measures that meet or exceed government guidelines.
  • Opportunities to advance your career within the Company’s business units.

Responsibilities:

  • Ensure profitability of the business.
  • Direct and monitor day-to-day business operations.
  • Maintain and control the costs associated with business operations, inclusive of inventory levels and labour.
  • Evaluate all employees to provide timely training, coaching, feedback, and correction.
  • Manage the front of house staff to create a pleasant customer experience.
  • Supervise the back of house staff to maintain quality, safety, cost, and consistency of food.
  • Manage all customer complaints.
  • Oversee restaurant organization, cleanliness, and sanitation.
  • Effectively schedules employees to meet business demands.
  • Complete and maintain all required paperwork and reporting.
  • Maintain compliance with all company practices, policies, and programs.
  • Ensure compliance with all government regulations, inclusive of public health.
  • Correct unsafe practices or conditions.
  • Promote and support other business units associated with the company.
  • Adjust to the needs of the business and management team of the company.

 Qualifications:

  • 3+ years of restaurant management, or equivalent experience.
  • Exceptional customer service and interpersonal skills.
  • Reading, writing, basic math, and verbal communication skills.
  • Must be able to perform under pressure in a high-volume environment.
  • Detail oriented with strong organizational, time management, and problem-solving skills.
  • Available to work varied schedules (days, afternoons, evenings, weekends, and holidays) to support the hours of operation.

Niagara Clifton Group is an equal opportunity employer committed to building a diverse workforce. Niagara Clifton Group believes in fostering an inclusive, equitable, and accessible environment that brings people together to realize their full potential. We are committed to compliance with all applicable legislation including providing accommodation for applicants with disabilities. Please advise us at any point during the recruitment and selection process if you require accommodation.

How to Apply

How to Apply: Qualified candidates, please send your resume to jsturgess@falls.com . We thank all who apply however, only those considered for an interview will be contacted.

Job Categories: Business/Finance/Admin. Job Types: Full-Time.

Job expires in 26 days.

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