Full-Time Communications, Marketing, and Office Manager (1 Position)
Job Description
NIAGARA FALLS DOWNTOWN BUSINESS IMPROVEMENT AREA POSITION DESCRIPTION
This description reflects the general details considered necessary to describe the
principle functions of the position identified, and shall not be construed as a detailed
description of all the work requirements that may be inherent in such classification.
POSITION TITLE:
Communications, Marketing, and Office Manager
POSITION SUMMARY:
We are looking for a creative and enthusiastic Communications and marketing expert with experience in administration. The
successful applicant will join our small and dynamic team and will assist with a wide array of day-to-day tasks and projects.
This role will encompass various aspects of our functions including writing, event planning & support, project support and
general admin duties.
RESPONSIBLE TO: Executive Director
SUPERVISES: Volunteers and Committees
EQUIPMENT AND TOOLS:
General office equipment including computers – on-site duties,on day of events
RESPONSIBLE FOR:
Work closely with the Executive Director to assist in all areas of event management, marketing, communication, and special
projects:
• Assist in the development and implementation of brand
• Create and upload content for web- site including original content, stories, infographics and documents
• Management of all social media accounts
• Update various policies, procedures and programs
• Create social media and communications plan
• Creation and implementation of social media schedule
• Help to plan and support various festivals and events
• Develop a story bank for stakeholder relations; collecting quotes, writing stories, taking photos
• Organize and direct promotional events
• Make sure all promotional and marketing materials fit BIA branding and identity
• Support sustainability initiative in data management, as well as the sustain analytics submission
• Identify and resolve any issues with promotional content in a timely professional manner
• Serve as a point of contact for media and public questions
• Assess and report on the effectiveness of communications
• Coordinate meetings, press conferences, and presentations
• Support the record management process for stakeholder relations and communications in partnership with information
management
• Produce and distribute the monthly newsletter
• Capture and archive digital communications assets, including graphics and videos
• The Communications Coordinator shall also undertake other tasks, activities and responsibilities as he/she deem to be
appropriate to fulfill the responsibilities of the position, and as agreed to by the Communications and Marketing Manager and
Executive Director
Office Manager Responsibilities:
• Prepare communications between Board, Membership, and City
• Create and maintain filing systems, both physically and electronically
• Maintenance of databases for businesses, ordering office supplies, maintaining office equipment
• Manage invoices and perform/coordinate with bookkeeping
• Answer phones and schedule appointments, and maintain calendars
• Attendance at all committee meetings
•Produce and distribute committee agendas, including creation of meeting minutes
• Resolve administrative issues and membership challenges
REQUIREMENTS:
• Present at all BIA season events
• Proven experience with events and communications
• Possess a solid understanding of effective marketing techniques
• Have superior writing and editing skills
• Strong time-management and organizational skills
• A proven track record of organizing successful events
• Proficient in MS Suites
• Google Ads, adobe creative suites (photo/video), canva
considered an asset
• Outstanding communication and negotiation ability
• Well-organized with multi-tasking skills
• Able to handle stress and remain calm
• Problem-solving ability
• Degree in public relations, communications, marketing, event management and recreation and leisure, or relevant field is
preferred
• Social media management and content creation background
How to Apply
Full details on this position is attached. To apply, please submit your cover letter and resume to amanda@queenstreetniagara.com. Applications must be submitted online and will be accepted until the position is hired. The Niagara Falls Downtown BIA is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. Upon re- quest, the BIA will accommodate the accessibility needs of applicants under the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment, selection, and interview process. Personal information is collected under the authority of The Municipal Act and will only be used to determine suitability for this position. We thank all applicants for their interest, but only those advancing through the selection process will be contacted.1165 total views, 1 today
