Full-Time Customer Care Service (Multiple Positions)
Job Description
Hello,
We have a fitness and boxing club in Toronto, Ontario, Canada.
We are looking for talented people with fitness work experience as soon as possible.
Job Titles: Customer Services / Membership coordinator
Job Type: Full-time position, $15 – $18 per hour Count on experience and education.
Two part-time jobs (Saturdays) $15-$17/hour per hour Count on experience and education.
4 Internship Program / Cooperation Program ( unpaid ) – 2 part time 4 hrs shifts ie . 2 coops for 8am to 12noon and 2 co-ops for 4pm to 8pm
Job Requirement:
- It is preferable if you have 2 year of experience working in customer service.
- Must be at least 25 years old and capable of passing a background check.
- Computer literacy is required.
Position Duties:
- As a Front Desk Associate, you will be responsible for providing exceptional customer service to Bloor Street Fitness members and guests.
- Front Desk Associates are also responsible for greeting members and guests as they enter and exit the club, as well as assisting them with any questions or concerns they may have as they check in.
- Assist in promotion by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while adhering to club policies.
- Answer the phone politely and assist callers with their inquiries.
- Sign-ups, contact/billing information updates, cancellations, collecting unpaid balances, and transferring memberships are all examples of membership-related functions.
- Conduct prospective member calls and tours, as well as assess their membership requirements.
- Retail transactions must be completed accurately in order to meet sales targets.
- Resolve member concerns and, if necessary, escalate them to a manager.
- All exercise equipment should be cleaned and disinfected on a regular basis.
- This includes both common areas and your designated area.
- Following a routine cleaning schedule ensures that restrooms are clean and sanitized, stocked, and clutter free.
- Perform a thorough walk-through of all club areas on a regular basis; address any safety/policy issues and cleanliness concerns as soon as possible.
- Address any maintenance or facility issues as soon as possible, such as broken or missing equipment (i.e., fixtures, leaky faucets, etc.)
- Physical Requirements of a Front Desk Associate Standing and moving around the club on a regular basis to complete tasks during the shift.
- Continual communication in person or over the phone to exchange information throughout the shift.
- Ability to lift up to 50 pounds is required.
- Cleaning and sanitizing of equipment and facilities on a regular basis.
- To achieve tasks, move yourself in various positions, including bending and twisting.
- Police background check for employment requested.
Our website: www.bloorstreetfitness.com
Our email: info@bloorstreetfitness.com,
Address: 2295 Dundas street. West, Toronto, ON, M6R1X6
Start Date : Aug 9 th 2021
We thank all applicants; however, only those selected for an interview will be contacted.
Best Regards,
Recruitment Team
Bloor street fitness & Boxing
2295 Dundas St. West,
Toronto, ON,
M6R1X6
How to Apply
Kindly send the resume - porshiamoirangthem@gmail.com We thank all applicants; however, only those selected for an interview will be contacted.957 total views, 1 today
