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17 Mar 2023

Full-Time Customer Service/Support Representative (CSR)

Canada Flowers – Posted by jobgym225 Niagara Falls, Ontario, Canada

Job Description

Duties include: 

We are looking for someone who can adapt quickly to working in a fast-paced environment and is reliable. Must know how to use Google Maps and Microsoft products, and Shifts are flexible. This is a full-time position in a fast-paced environment; excellent communication and a positive attitude are necessary. We do not touch flowers or plants, this is a computer and phone based position. We are open seven days a week, and holidays, holiday shifts are a must with longer than usual hours. YOU MUST BE ABLE TO WORK ALL SHIFTS. Please visit our website for more details about our hours and company.

If you think you will be a great fit for our team, please send us your resume!

Requirements: 

We are looking for the right person to join our team in our Niagara Falls office. You will be responsible for handling a variety of customer inquiries, including pricing inquiries, product recommendations, order status, listening to understand the customer’s concern, logistics, understanding the customer’s issues, mail correspondence to existing customers, taking orders via phone, editing orders in our orders management system. Attention to detail is essential, as well as multitasking. Strong oral and written communication skills are required. Salary will be based to experience and knowledge. *French is an asset however not mandatory.
We are open 7 days a week (days 8:00 am -6:00 pm, weekends, 9:00 am -4:00 pm), and holidays are a must with longer than usual hours.

How to Apply

Email resume to: michelle@flowers.ca

Job Categories: Sales/Service. Job Types: Full-Time. Salaries: $16 per hour.

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