Must be Flexible Front Desk Attendant (Multiple Positions)
Job Description
Company description
Welcome to the 100% smoke-free, brand new Holiday Inn Express and Suites, Welland, nestled in the heart of the Niagara wine country, conveniently located at Hwy 406/Woodlawn, Welland. Free on-site Parking for all registered guests.
Start your day off right with our complimentary Express Start® hot breakfast bar, with a wide selection of popular items. Unwind and refresh in our indoor swimming pool or burn off those extra calories in the state-of-the-art fitness centre. The 24-hour business centre and free Wi-Fi will keep you connected to friends, family, and the office, while our on-site guest laundry facility will prove to be a welcomed feature for those who prefer to pack lightly. Flexible onsite meeting and event space, available for up to 60 people
Minutes from the majestic Niagara Falls, Shaw Festival Theatre, Fallsview Casino and the Welland Canal connecting Lake Ontario and Lake Erie. Welland presents a cherished past of over 140 years, known for the Niagara Cycling Tourism Centre, includes the Welland Canal Parkway Trail, or shopping at the Outlet Shopping Mall, offering a premium shopping experience. Take a tour of over 39 distinct, award-winning wineries. The hotel is within easy reach of over four international airports, Toronto YYZ, Hamilton YHM, Buffalo BUF and one regional Niagara airport.
POSTION OVERVIEW
Our Front Desk Attendants act as the face of our organization and are responsible for ensuring an exceptional experience from the moment a guest walks through the doors.
Essential Job Functions
- Welcome guests coming into the hotel in a friendly and positive manner; providing information about the hotel, available rooms, rates and amenities
- Perform all check-in and check-out tasks
- Management online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests and collect all necessary information
- Respond to guest’s complaints in a timely and professional manner
- Work as part of a team and communicate effectively with other departments as per hotel procedures
QUALIFICATIONS
- High school diploma or equivalent certification required; relevant post secondary is preferred
- At least 2 years of work experience in a similar position in the hospitality industry
- Strong knowledge of general hotel industry practices and policies
- Possess excellent management skills, communication skills, and multitasking skills
- Friendly, outgoing personality
APPLICATION DETAILS
If you have questions about this opportunity or need help applying, please contact Job Gym and a member of our team will be happy to assist you.
Welland: 905-732-7655
Fort Erie: 905-871-3932
St. Catharines: 905-682-8372
How to Apply
We’re growing rapidly and opportunities abound for great people! Qualified applicants are invited to forward their resume and cover letter to Job Gym at work2@jhs-niagara.ca Please quote the job title in the subject line of your email.886 total views, 1 today
