This job listing has expired and may no longer be relevant!
14 Nov
2022
Full-Time Front Office Manager
Job Description
WinstonBrock Recruitment, on behalf of a Niagara-based luxury hotel, is currently searching for a Front Office Manager.
Job Summary:
As a Front Office Manager, you will oversee team members and operations of the hotel while administering all front office activities. As a passionate hospitality professional, you will exemplify exceptional customer service with a thoughtful and welcoming approach.
Start: Fall, 2022
Shifts: Days, evenings, weekends, and holidays
Job Type: Permanent, Full-Time
Compensation: $60K – $65K + health benefits and additional perks
As the Front Office Manager, you will:
- Provide the highest standard of customer service to each and every guest.
- Set the front office team up for success by ensuring optimal staffing and training.
- Work as a hands-on leader with a ‘no job is too small attitude, willing to assist team members whenever needed.
- Create, track and administer departmental budget.
- Lead your team to meet sales goals with a focus on upselling amenities.
- Compile daily reporting, including cost and revenue monitoring, occupancy and forecasting reports.
- Take the initiative to suggest innovative ideas for serving guests and creating above-and-beyond experiences.
Your skills and experience include:
- Hotel Front Desk experience with 3 years of management experience.
- Previous experience creating and managing a departmental budget.
- Passionate about providing above and beyond customer care.
- Excellent interpersonal and communication skills (written and verbal).
- Solid computer skills, including hotel management software experience.
- Ability to multi-task and prioritize competing demands.
- Ability to work flexible hours, including weekends and holidays.
How to Apply
Qualified candidates, please send your resume to angela@winstonbrock.com
We thank all who apply however, only those considered will be contacted for an interview. WinstonBrock Recruitment is an equal opportunity employer committed to building a diverse workforce. We believe in fostering an inclusive, equitable, and accessible environment that brings people together to realize their full potential. We are committed to compliance with all applicable legislation including providing accommodation for applicants with disabilities. Please advise us at any point during the recruitment and selection process if you require accommodation512 total views, 1 today
