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7 Feb 2023

Varies Hospitality & Tourism Job Fair – Attending Employer

Sun Retreats Sherkston Shores – Posted by jobgym225 Port Colborne, Ontario, Canada

Job Description

SUN RETREATS SHERKSTON SHORES

Break away to Sun Retreats Sherkston Shores, formerly known as Sherkston Shores Beach Resort, southern Ontario’s vacation destination on the beautiful sandy shores of Lake Erie. This sprawling resort offers 560 acres of beautifully landscaped grounds with 4 km (2.5 miles) of sandy beachfront for family activities.

AVAILABLE POSITIONS

ACTIVITIES ASSISTANT

How would you like to work in a fun, fast-paced, and customer-focused role? Do you enjoy facilitating cool events and activities? We are looking for an Activities Assistant to help make our guests have a wide range of “fun things” they can participate in while visiting one of our resorts.

OVERVIEW
Activities Assistants help coordinate a variety of activities for the guests of a Sun RV Resort.

JOB DUTIES

  1. Assist with planning, coordinating, and supervising activities such as picnics, sporting events, dances, and dinners.
  2. Set-up and clean-up after events.
  3. Help maintain a sheet tracking attendance for each activity.
  4. Assist with training Activity department team members and volunteers.
  5. Assist with distributing weekly newsletter to resort residents and guests.
  6. Ensure all equipment and supplies are kept in good condition.
  7. Other duties as assigned.

REQUIREMENTS

  • High School Education (some education required, diploma or GED preferred)
  • Excellent verbal and written communication skills
  • Outgoing, friendly personality
  • Strong organization skills
  • Ability to work well with others, inside as well as outside the company
  • Ability to multitask
  • Basic computer proficiency, including the ability to use the Microsoft Office Suite, email, and internet

ARCADE ATTENDANT

How would you like to work in a fun, fast-paced, and customer-focused role? We are looking for an enthusiastic Arcade Attendant to help ensure our guests have the best experience possible at one of our RV resorts.

OVERVIEW
As an Arcade Attendant, you’ll be responsible for assisting guests and customers of the arcade facility and performing minor repairs on the game machines.

JOB DUTIES

  1. Smile and greet guests upon entering the arcade.
  2. Assist guests and customers of the arcade; explain operation of game machines and exchange coins for paper currency.
  3. Respond to customer inquiries and complaints in a timely and professional manner; provide answers to questions, make recommendations and escalate issues as necessary.
  4. Troubleshoot issues and perform minor repairs on game machines; remove obstructions, reposition mechanism, insert coins, and observe machine operation. Report machines needing additional maintenance to manager.
  5. Observe conduct of guests and customers in the facility to ensure orderliness, removing disruptive customers when needed.
  6. Assist guests in redeeming winning tickets for prizes.
  7. Complete daily inventory of prizes and tickets.
  8. Troubleshoot coin machine issues as necessary; remove coin accepter mechanism, insert coins, and observe machine operation.
  9. Place out-of-order signs on defective machines and return money lost in defective machines to customer.
  10. Clean and maintain the redemption counter and machines; ensure prize inventory is kept neat, attractively displayed and sufficiently stocked. Communicate inventory shortages to manager.
  11. Other duties as assigned.

REQUIREMENTS

  • High School Education (some HS education required)
  • Previous customer service experience, preferred
  • Excellent customer service and communication skills
  • Strong organization and multitasking skills
  • Professional appearance
  • Ability to work in a fast-paced environment with minimal supervision
  • Ability to lift at least 50 pounds
  • Basic computer proficiency including the ability to use the email and internet

RESORT HOUSEKEEPING SUPERVISOR

If you are a busy bee that enjoys the challenge of multitasking and have a keen eye for detail, join our team! We are looking for a Housekeeping Supervisor to work with us at our Sherkston Shore resort location. You will help us ensure our resort is kept looking well-tended and attractive. Help us make our resort the kind of place guests can’t wait to return to!

OVERVIEW

The Resort Housekeeping Supervisor oversee and manage the daily operations and performance of the Resort Housekeepers, Park Cleaners and Laundry team. They ensure rental units, bath houses, offices and meeting areas are clean and properly maintained. Reporting to the Resort Housekeeping Manager

JOB DUTIES

  1. Coordinate team member selection, scheduling and development and ensure all team members comply with appropriate policies and procedures.
  2. Establish and educate staff on cleanliness, tidiness and hygiene standards
  3. Motivate team members and resolve any issues that occur on the job
  4. Monitor Inventory as to stay with sufficient stock
  5. Participate in large cleaning projects as required
  6. Inspect Rentals before arrivals
  7. Complete walk throughs in the park for Quality Assurance
  8. Assist with inputting Work orders for Maintenance repairs into computer system
  9. Respond to guests’ inquiries and complaints in a timely and professional manner.
  10. Inspect and approve team’s work performance.
  11. Report inventory for cleaning materials as needed; maintain and ensure to stay within budget guidelines.
  12. Obtain pricing and report to Resort Housekeeping Manager to ensure supply for rentals is adequately stocked.
  13. Performs hands on training with new hires
  14. Arrange staff for replacements in case of absences
  15. Other duties as assigned.

REQUIREMENTS

  • High School Diploma or GED
  • Minimum of 2-year prior housekeeping/cleaning experience, preferably in the hospitality industry
  • Knowledge in Quality Assurance
  • Valid Drivers License
  • Demonstrated leadership abilities
  • Knowledge of general janitorial work
  • Knowledge of safety measures when using various cleaning chemicals
  • Ability to lift at least 25 pounds
  • Excellent verbal and written communication skills
  • Strong organizational skills
  • Ability to work well with others inside as well as outside the company
  • Ability to multitask
  • Basic computer proficiency including the ability to use the Microsoft Office Suite, email, and the internet

RESORT PARK CLEANER

If you like to clean, join our team! We are looking for a Resort Park Cleaner to work with us at our Sherkston Shore resort location. You will help us ensure our resort is kept looking well-tended and attractive. Help us make our resort the kind of place guests can’t wait to return to!

OVERVIEW
Resort Park Cleaners are responsible for regularly cleaning resort facilities and buildings to ensure the resort remains presentable and sanitary at all times. Reporting to the Resort Housekeeping Manager.

JOB DUTIES

  1. Clean and sanitize bath houses. Ensuring we are following COVID protocol.
  2. Replenish consumables, reporting low stock to management.
  3. Clean all public bathrooms throughout the park
  4. Ensure all offices are clean and sanitized, providing high cleanliness standards
  5. Empty and clean trash containers, dispose of trash in a sanitary manner
  6. Ensure building surroundings are clear of garbage and debris
  7. Perform weekly deep cleaning as assigned
  8. Perform a variety of cleaning tasks such as high ceiling dusting, wall washing and window washing
  9. Follow all established safety procedures and precautions. Report all unsafe or hazardous conditions, incidents, accidents, and/or defective equipment to manager.
  10. Ensure general resort appearance is well maintained and orderly.
  11. Ensure all floors are swept, mopped, waxed, and buffed as needed.
  12. Other duties as assigned.

REQUIREMENTS

  • High School Education (some HS education required)
  • Valid driver license
  • Previous experience cleaning large facilities, preferred
  • Demonstrated knowledge of general janitorial work
  • Ability to work with little supervision and maintain a high level of performance
  • Knowledge of safety measures when using various cleaning chemicals
  • Ability to lift at least 25 pounds
  • Basic computer proficiency including the ability to use email and internet

Gate Attendant

Do you enjoy working with the public? Are you looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for a Gate Attendant to greet all visitors and direct them to their destinations. Customer service is important since you will be the first line of contact for all visitors!

OVERVIEW
Gate Attendants greet all visitors, vendors, contractors, residents, and prospective buyers and directs them to their destinations. They obtain pertinent information from each non-resident/guest entering the resort, handing out promotional materials to prospective guests and residents.

***This position is located at Sun Retreats Sherkston Shores.

JOB DUTIES

  • Obtain name, license plate number, phone number, and email address of each non-resident/guest entering the resort.
  • Greet and register late arriving RVs, if applicable; escort late arriving RVs to the appropriate site.
  • Note all unusual occurrences on the daily log sheets.
  • Hand-out promotional material to prospective guests and residents.
  • Answer the telephone courteously and record pre-call visitor information appropriately. Prepare pre-call sheets for the following day.
  • Submit maintenance requests for issues such as electrical, sewer and water break problems as needed.
  • On a nightly basis, check all buildings, turn-off lights, and lock doors and gates as directed. Monitor the resort, noting any deficiencies (i.e. broken lights, missing signs, etc.). Check homes on the house checklist for unusual situations requiring attention.
  • Other duties as assigned.

REQUIREMENTS

High School Education (some HS education required)
Ability to read maps
Good verbal and written communication skills
Good customer service skills
Basic computer proficiency including the ability to use email and internet
Flexible schedule, including the ability to respond to resort needs during non-business hours

Guest Services Coordinator

Are you a customer service all-star who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts. You will also serve as the face of the resort as you interact with current and prospective guests and residents who come to the office with questions and concerns. Apply online today and take your first steps down a rewarding new career path!

OVERVIEW
Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members.

JOB DUTIES

  • Greet and establish rapport with guests. Field resort comments, suggestions, and complaints to the Resort Manager.
  • Check guests in and out for their reservations.
  • Perform general administrative duties such as answering phones, typing, copying, faxing, and filing.
  • Collect and post security deposits, rent, or funds for other services.
  • Complete and maintain resort records, reports, and files.
  • Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
  • Ensure office supplies are sufficiently stocked and prepare supply orders as needed.
  • Assist with the preparation of marketing materials.
  • Other duties as assigned.

REQUIREMENTS

  • High School Education (some HS education required)
  • Prior administrative experience
  • Strong customer service skills
  • Excellent telephone skills
  • Good problem-solving skills
  • Professional appearance
  • Intermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet
  • RV resort office or hotel front desk experience, a plus

Security Guard

Overview

The Security Guard provides excellent customer service, while working to ensure all hazards and safety threats are addressed timely and comprehensively. This individual is responsible for patrolling the resort to enforce policies and ensure all incidents are documented.

***This position is located at Sun Retreats Sherkston Shores.

Duties

  • Enforces the rules, regulations, policies, and procedures of the resort.
  • Patrols the resort by foot and/or vehicle to observe and report suspicious activity.
  • Responds to emergencies, taking the appropriate action and documenting all incidents.
  • Physically checks all property points to ensure doors, gates, and restricted areas are secure and monitored at all times, including CCTV monitoring.
  • Follows all safety procedures while performing duties.
  • Writes detailed narrative reports and maintains daily activity reports.
  • Delivers special packages and/or one-day mail to appropriate sites.
  • Routinely checks resort amenities (i.e. swimming pools) for unregistered guests.
  • Tags vehicles for removal by owner at unrented transient sites.
  • Assists with coverage at the main gate.
  • Utilizes two-way radio and computer applications.
  • Works in large crowds in various weather conditions.
  • Other duties as assigned.

Requirements

  • High School Education (some HS education required)
  • Associates Degree in Police Foundations (Preferred)
  • Ability to remain focused during high stress situations
  • Basic computer proficiency, including the ability to use email and the internet
  • Working knowledge of the Trespass to Property Act of Ontario and basic knowledge of the Criminal Code of Canada
  • Must be able to lift at least 25 lbs
  • Must have a valid driver’s license
  • Professional appearance
  • Excellent knowledge of security protocols and procedures

PERKS
At Sun RV Resorts, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with an award-winning work environment and awesome perks!

  • Online access to view and update personal information, review paystubs, annual W2s, and more
  • Participation in company-wide SunRewards program
  • Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more
  • Access to hundreds of online learning modules via Sun University
  • Vacation RV site rent discounts at SunRV Resorts nationwide

How to Apply

Interested in any of these positions? Please join us on Thursday February 23rd, between 1-6pm for the Hospitality and Tourism Industry Job Fair! For more details and to register, visit https://www.jobgym.com/job-fairs/hospitality-and-tourism-job-fair/ or call 905-732-7655/905-871-3932

Job Categories: Accommodation and Food Services. Job Types: Varies. Salaries: To be discussed.

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