Full-Time Housekeeping Supervisor (1 Position)
Job Description
On behalf of our Niagara Falls Client, Westridge HR is looking to fill the role of Housekeeping Supervisor.
The Housekeeping Supervisor gives leadership to all aspects of the Housekeeping Department including operational and administrative details. Creating an engaging work environment for colleagues is as important as creating memorable experiences for our guests. Your leadership skills and the values you model as the Housekeeping Supervisor will inspire your team to ensure an exceptional in-room guest experience and create an enjoyable work environment.
Duties and Responsibilities:
- Supervisor our housekeeping team of 10 to 20 staff depending on the season;
- Assist with creating systems and processes to organize the department;
- Oversee operations for the Continental breakfast area;
- Actively involved in the recruitment, interviewing, and on-boarding of new housekeeping staff;
- Oversee the operation to ensure cleanliness and maintenance of all guest rooms and public areas within the hotel;
- Handle guest feedback and follow through on action taken;
- Work with Front Desk and Maintenance to coordinate guest service and resolve issues promptly;
- Assist with general office administration including payroll, scheduling, lost and found, ordering supplies and inventory control, including uniforms;
- Monitor labour costs, expenses, and preparation of monthly reports;
- Ensure a safe work environment is always maintained and that all employees are committed to working safely;
- Ensure that all WSIB Claims are reported to the Human Resources Manager;
- Foster an environment of open communication and creative problem solving; and
- Other duties as assigned.
Required Qualifications:
- Minimum of 2-3 years experience in Housekeeping leadership position;
- Strong interpersonal skills and communication skills – sets the example for “team”;
- Proactive with a meticulous eye for detail – standards oriented;
- Physically able to stand and walk for the duration of the day as well as able to kneel, push, pull, and lift;
- Ability to manage multiple projects and deadlines;
- Highly organized, results-oriented, able to make decisions and empower employees; and
- Must be able to work evenings, weekends and some holidays.
Compensation:
- Commensurate with experience.
Job Type:
- Full Time.
Westridge HR is an equal opportunity employer committed to building a diverse workforce. Westridge HR believes in fostering an inclusive, equitable, and accessible environment that brings people together to realize their full potential. We are committed to compliance with all applicable legislation including providing accommodation for applicants with disabilities. Please advise us at any point during the recruitment and selection process if you require accommodation.
How to Apply
Qualified Candidates, please send your resume to work2@jhs-niagara.ca . We thank all who apply however, only those considered will be contacted for an interview.567 total views, 1 today
