Full-Time Office Administrator/Reception
Job Description
Synergy NIAGARA is a Health & Aesthetics clinic. It is the collaboration of many businesses working together to help clients!
There are currently five businesses within the clinic. This position is to handle reception duties for two businesses.
- 1-bare Aesthetics & painless laser hair removal
- 2-Revitalize your health Urinary & Sexual health centre
The other businesses handle their own reception/booking.
Summary
The Receptionist will be responsible for directing front desk activities including the accurate and timely routing of telephone calls, and all reception activities.
Key Responsibilities
- Must learn of all services offered by both companies and be able to answer basic questions about the services and be able to book clients in for appointments
- Be able to go through client lists for client retention purposes
- Client Follow up is key to these businesses
- Knowledge or experience in the Aesthetics industry
- Health and wellness experience an asset
- Welcomes visitors by greeting them, in person or on the telephone; answering inquiries
- Perform clerical duties and maintain front desk duties
- Respond to inquiries over email
- Confirm appointments
- Schedules appointments using the Jane App and Fresha booking systems on the computer
- Answers incoming calls on multi-line telephones and provide information as required
- Maintain accurate spreadsheets for various company documents and databases
- Accurately processes, maintains, and updates documentation, records and templates
- Provides accurate and timely information when required
- Responds quickly, accurately and courteously to incoming calls and visitors
- Works to consistently improve processes and efficiencies where applicable
Knowledge & Educational Requirements
- Completion of a College Diploma from a Clerical or Administrative Discipline
- Proficiency in the use of Microsoft Word, Excel, PowerPoint, Outlook
- Experience using Jane App and/or Fresha an asset
- QuickBooks accounting/bookkeeping an strong asset
- Familiarity with Apple iPhones, iMAC and laptops
Specific Experience & Skills
- 2+ years’ experience working within a switchboard, reception, or administrative capacity
- Ability to type a minimum of 45 words per minute
- Operational knowledge of office equipment and machinery such as telephone system console, scanning, faxing, etc.
- Ability to exercise administrative judgment and assume responsibility for decisions, consequences and results that have an impact on people, costs and/or quality of service
- Ability to multi-task, be detail oriented, accurate, and thorough
- Demonstrated ability to maintain highly confidential & sensitive information
- Excellent communication skills – both verbal and written
- Solid organizational abilities
Personal Attributes
- Reliable, articulate, personable, and professional
- Positive attitude
- Self-starter; capable of working independently
- Punctuality and daily attendance is a must
Synergy NIAGARA has a fun, upbeat atmosphere. We strive to make being at work enjoyable for both clients and staff! Clients come to this clinic for very personal and embarrassing reasons in some cases. It’s important to be professional but make them feel comfortable at the same time!
Compensation
$17-22/hr to start depending on experience
Hours
Monday 12:00-8:00pm
Tuesday 10:00am-6:00pm
Wednesday 10:00am-6:00pm
Thursday 12:00pm-8:00pm
Friday 9:00am-5:00pm
Some flexibility with scheduling is possible
**Discounts on all services offered through revitalize your health and bare aesthetics
How to Apply
Please email your resume to info@revitalizeyourhealth.ca.746 total views, 1 today
