Temporary Program Assistant (2 Positions)
Job Description
Organization: Ministry of Labour, Training and Skills Development
Division: Operations Division – Southwest Region
City: Hamilton, St Catharines
Job Term: 2 Temporary – Up to 9 months with possible extension
Job Code: 08OAD – Office Administration 08
Salary: $24.52 – $28.51 Per Hour*
Job ID: 166913
If you enjoy using your people skills, engaging in teamwork and handling essential and responsible administrative work, this position may be of interest to you.
What can I expect to do in this role?
You will:
• Provide a range of clerical, administrative, and related support services to the District Managers, Health and Safety Inspectors and Employment Standards Officers
• Respond to general public inquiries
How do I qualify?
Customer Service, Communication and Interpersonal Skills:
• You possess highly developed customer-service skills/orientation.
• You have the ability to work as a team member and handle high level of stress when dealing with fatalities, work accidents and irate clients.
• You have proven communication skills to obtain details of incidents and events, workers and claims from the employers and police.
• You have demonstrated oral/written communication skills to provide information and prepare responses/correspondence.
Administrative Skills:
• You are computer proficient with proven expertise in utilizing various software applications such as word-processing, spreadsheet, presentations and email and keyboarding skills.
• You have knowledge of records management and practices to maintain electronic and manual records/filing systems.
• You have knowledge of the operation of various office equipment.
• You have knowledge of office administration policies and procedures to provide support to managers and staff.
• You have organizational skills to prioritize work and meet deadlines.
Analytical Skills:
• You have demonstrated ability to develop a solid understanding of Ministry of Labour, Training and Skills Development, programs and legislation that applies to them (i.e. Health and Safety and Employment Standards) in order to handle/refer enquiries and provide program information.
• You can respond to inquiries and/or complaints, referring where appropriate and ensuring confidentiality.
•You have demonstrated ability to use sound judgment in resolving problems independently.
OPS Commitment to diversity, inclusion, accessibility, and anti- racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario’s Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.
Additional Information
Address:
• 1 Temporary, duration up to 9 months, 301 St Paul St, St Catharines, West Region
• 1 Temporary, duration up to 9 months, 119 King St W, Hamilton, West Region
Compensation Group: Ontario Public Service Employees Union
Category: Administrative and Support Services
Posted on: Friday, July 23, 2021
Note: C-LB-166913/21
How to Apply
1. You must apply online. 2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources. 3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us. 4. Read the job description to make sure you understand this job. 5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying. 6. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment Services staff will contact you within 48 hours. Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives. All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment. Remember: The deadline to apply is Monday, August 9, 2021 11:59 pm EDT. Late applications will not be accepted. We thank you for your interest. Only those selected for further screening or an interview will be contacted. The Ontario Public Service is an inclusive employer. Accommodation is available under the Ontario Human Rights Code.553 total views, 1 today
