Full-Time Program Assistant

Job Description
John Howard Society of Niagara
1 Fulltime Permanent Program Assistant
The John Howard Society of Niagara is searching for 1 Program Assistant. The Program Assistant position may be shifted across all other JHSoN locations in accordance with operational needs.
You will have:
Successful completion of a post-secondary program with a focus on business / office administration
- A minimum of 6 months of proven office experience, however 2 years’ experience is preferred
- Knowledge of Niagara Region community resources
- Computer knowledge and proficiency, particularly in the following programs: Word, Access, Publisher, Excel, and email usage
- Excellent grammar, spelling and proof reading abilities
- Good communication skills (Written/Verbal) and a pleasant and professional telephone manner
- Teamwork attitude and approach to duties
- Excellent interpersonal skills and an ability to interact with clients
- Ability to work independently and possessing good problem solving/creativity skills
- Excellent organizational skills
- Excellent customer service orientation
In this position you will be responsible for:
- Providing assistance to incoming general public, providing accurate and appropriate program information, front end customer service
- Answer telephone switchboard system, transfer calls to appropriate staff, and/or forward detailed telephone messages, forward calls to voicemail, check general voice mailbox for messages and/or refer callers to appropriate agencies
- Inputting statistical data into various data bases
- Preparing and maintaining statistical reports and other related documentation
- Handling all incoming/outgoing mail/correspondence and forwarding to the appropriate staff person
- Responsible for operation and maintenance of office equipment such as fax machine, photocopier and postage meter
- Support the efforts of the Financial Services/Employment teams
- Support operational administration
Salary Range: $40,816.85 to $47,543.47
How to Apply
If you are interested in this position please provide a current resume, by December 7, 2023, at 04:30 pm to: Jay Gemmell Executive Director John Howard Society of Niagara 210 King Street St. Catharines, Ontario L2R 3J9 Phone: 905-682-2657 ext. 222 careers@jhs-niagara.ca819 total views, 15 today