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25 May 2023

Full-Time Technical Support Representative

Insight Instrument Corporation – Posted by Lana Ferri Fort Erie, Ontario, Canada

Job Description

Position Duties

  • Responding to incoming tech calls
  • Learning in house engine monitor
  • Support for Insight products
  • Acting as the point of contact for all technical inquiries about hardware, product software, or other designated client products
  • Listening attentively to customer needs and concerns, demonstrate empathy while maximizing opportunity to build rapport with the customer
  • Reviewing, evaluating and proposing technological improvements
  • Maintaining and developing relationships with customers
  • Participating in on call duties during business hours
  • Assuming any responsibilities as delegated by the Manager
  • Working collaboratively with others to achieve organizational goals.


  • Minimum a private pilot license (preferred)

Schedule┬áMon-Fri 9-5 – possible part time position




How to Apply

Please apply by email at or

Job Categories: Sales/Service. Job Types: Full-Time. Salaries: To be negotiated.

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