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27 Oct 2016

Full-Time Spa Receptionist (1 Position)

Marriott Fallsview Hotel & Spa – Posted by Marriott Fallsview –  Niagara Falls, Ontario, Canada

Job Description

The Marriott Niagara Falls Fallsview Hotel and Spa is currently seeking Spa Receptionists with a passion for service and hospitality to join our team at the on-site Serenity Spa.

 Areas of Responsibility:

  • Managing the booking of Spa treatments whilst providing friendly and efficient service to our members and guests
  • Driving additional revenue by actively up-selling retail products, promotional offers and encouraging repeat bookings
  • Escorting guests to and from treatment rooms and waiting areas
  • Constantly maintaining an up-to-date knowledge of the personal services performed and any revisions in the products or procedures used
  • Maintaining the retail displays within the reception area
  • Consistently offering professional, friendly and engaging service
  • Maintaining confidentially of client and property information at all times, while ensuring that all accounting and security procedures meet Company requirements
  • Following opening and closing procedures of the spa
  • All other duties as assigned

Requirements:

  • Minimum 2 years’ experience in a service industry
  • Fluency in English, with excellent interpersonal and communication skills
  • Exceptional guest service skills, with a courteous and professional demeanor
  • Ability to work well under pressure
  • Proficient with computers
  • Previous spa or hospitality experience an asset

How to Apply

 
 To Apply: Interested applicants can submit their resume to marriotthr@niagarafallsmarriott.com quoting the job title “Spa Receptionist” in the subject line. We thank all candidates for their interest in this position, however, only those selected for an interview will be contacted. Marriott Niagara Falls Fallsview Hotel and Spa is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture, and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Categories: Sales/Service. Job Types: Full-Time. Salaries: To be determined.

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