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29 Sep 2016

Full-Time Inbound Customer Service/Sales and Tech/Sales (Multiple Positions)

Sitel – Posted by Sitel –  Saint Catharines, Ontario, Canada

Job Description

We are looking for qualified candidates with a drive to achieve goals to join our team of associates. We hire talented people who share our passion for providing exceptional customer service. A job at Sitel is exciting, fast-paced, and offers many growth opportunities to advance your professional life. We have training classes starting throughout the next 30 days!

Job Duties: Our clients come from various industries including financial services, health/fitness, media services, retail and travel. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation, scheduling or technical product troubleshooting. Upselling products best suited for each customer is required on every call.
We offer:

  •  Inbound Calls Only – NO Outbound calls.
  • Incentives and an Unlimited Bonus Opportunity.
  • No Telemarketing
  • Paid training
  • Casual Dress Code
  • Promotion Opportunities
  • Steady, Dependable, Full Time Hours and possible Part Time after training
  • Medical and Dental benefits for full-time employees
  • Paid Vacation

Requirements:            

  •  Prior customer service & sales experience
  • Ability to multitask
  • Comfortable use of e-mail and internet
  • Self-motivated and able to work independently
  • Excellent communication skills
  • Professional, articulate voice
  • Ability to multi-task in several computer applications while holding a conversation with a customer
  • Type 25 words per minute
  • Enjoy working in a fast-paced environment while maintaining a professional attitude

Pay: Starting wage of $11.75/hour with scheduled increases based on performance. Hourly Associates are eligible to receive a pay increase at 6 months and 12 months.  (Wage with evening premium, $12.50/hr, wage with evening and weekend premium $13.00/hr).

How to Apply

YOU deserve an opportunity that provides exceptional benefits and security with room to grow. We want you to succeed where ever life takes you. Let us help you get there! Come on in for an on the spot interview! We encourage everyone to come in on September 30th, from 9am to 4pm for an on the spot interview. The online application and assessment are required to be completed before or after the interview. Please bring with you, your resume, 2 pieces of government issued ID and your smile! You will be on site for 60 to 90 minutes. You don’t want to miss out on this opportunity – Jump start your Career today!

Job Categories: Sales/Service. Job Types: Full-Time.

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