Must be Flexible Attractions Management (Multiple Positions)
Job Description
Clifton Hill, Niagara Falls, is one of the most exciting places to work in the world’s premier tourist destination. Niagara Clifton Group, comprised of several attractions, restaurants, retail and accommodation options, recently celebrated 95 years in business. With the efforts of our exceptional staff, we will continue our outstanding tradition of hospitality and service!
Job Summary:
Niagara Clifton Group is currently hiring for Attractions Assistant Manager and Attractions Supervisor positions. Reporting to the Attractions General Manager, these vital roles assist in all aspects of attraction operations by ensuring the best guest experience with the highest service and quality standards.
Start: April 2021.
Shifts: Days, evenings until as late as 2/3am, weekends, and holidays.
Job Type: Full-Time, year-round.
Compensation: $16 to $18 / hour, depending on experience, plus commissions.
Why Choose Niagara Clifton Group Attractions Team?
- Working in the heart of the Niagara Falls tourist district – right on Clifton Hill!
- Opportunity to work in a fun location where you can feel like you are part of a winning team.
- Discounts on retail, food, and attractions.
- Uniform shirts/jacket
- Sales commission.
- Experienced and supportive management team.
- A safe and healthy work environment, inclusive of COVID-19 preventative measures that meet or exceed government guidelines.
Responsibilities:
- Manage, motivate and assist the attractions staff.
- Ensure all new employees are equipped to excel in their role.
- Circulate among the attractions and assist as needed, clean and vacuum as required.
- Act as liaison with all customers.
- Report system or maintenance issues to appropriate department.
- Cover all staff breaks and any open shifts due to sick calls.
- Complete end of shift paperwork and balance the safe.
- Supervise the street maintenance department.
- Manage special events.
- Open and close duties, that include setting alarms before leaving the property.
- Perform any additional duties assigned by manager to support business needs.
Qualifications:
- Attractions supervisory experience, or equivalent experience (at least one year) in a front facing customer service role.
- Exceptional customer service and interpersonal skills.
- Must be able to perform under pressure in a high-volume environment.
- Detail oriented with strong organizational, time management and problem-solving skills.
- Available to work varied schedules (days, afternoons, and evenings)to support a 16+ hour operation.
- Must be able to work varying shifts including days, evenings, weekends, and be available for all holidays. This also includes late night (2 or 3 am).
How to Apply
Qualified candidates, please send your resume. We thank all who apply however, only those considered for an interview will be contacted. Niagara Clifton Group is an equal opportunity employer committed to building a diverse workforce. Niagara Clifton Group believes in fostering an inclusive, equitable, and accessible environment that brings people together to realize their full potential. We are committed to compliance with all applicable legislation including providing accommodation for applicants with disabilities. Please advise us at any point during the recruitment and selection process if you require accommodation. Resumes to be submitted to: attractions@falls.com.940 total views, 1 today
