Temporary Caseworker (1 Position)
Job Description
Organization: Ministry of Children, Community and Social Services
Division: Social Assistance Programs Division – Ontario Disability Support Program
City: Barrie
Job Term: 1 Temporary (BILINGUAL up to 12 months with possible extension)
Job Code: 10503 – Welfare Field Worker 2
Salary: $1,177.20 – $1,414.09 Per Week*
*Indicates the salary listed as per the OPSEU Collective Agreement.
Posting Status: Open
Job ID: 137615
Are you highly motivated and client-centered? Consider this opportunity to respond to inquiries and provide program information to a diverse clientele, the public, advocacy groups and agencies.
*This is a bilingual position only.
What can I expect to do in this role?
You will:
• provide customer service and consultation to clients
• collect and evaluate information to determine eligibility for ODSP Income and Employment Supports
• make adjustments to entitlements and resolve conflict situations
• explain legislation and ministry initiatives
• prepare a range of communication materials
• plan and deliver information sessions to clients and stakeholders, on community-based employment supports
How do I qualify?
Mandatory
You must have advanced level verbal French language skills and advanced level written French language skills
Customer Service and Communication Skills
- you can provide effective customer service to clients with disabilities
• you have the ability to liaise with community agencies, provide information to clients, and resolve conflict situations
• you have effective communication and consulting skills to write clear, concise reports and conduct information sessions
• you demonstrate sensitivity towards diversity/inclusion of applicants/clients and co-workers
• you have interviewing skills to conduct interviews with clients by phone or in person
• you have effective listening skills to determine client needs and make appropriate referrals
Knowledge
- you have knowledge of community services, resources, policies, programs and issues/barriers affecting clients with disabilities
• you have knowledge of labour market trends
• you are able to interpret and apply legislation in order to review/determine program eligibility and identify infractions
Analytical, Planning and Organizational Skills
- you demonstrate planning and organizational skills to set priorities, work within time constraints and meet deadlines
• you have demonstrated analytical skills to collect, document and evaluate information
• you are able to work in a team environment
Note
Successful candidates may be required to undergo an employment screening check in accordance with the Ontario Employment Screening Checks Policy.
Additional Information:
Address:
- 1 Bilingual Temporary, duration up to 12 months, 34 Simcoe St, Barrie, Central Region
How to Apply
Please apply online only at www.ontario.ca/careers, quoting Job ID 137615, by Thursday, August 15th, 2019. Please follow the instructions to submit your application.943 total views, 1 today
