Indigenous Homeward Bound Family Support Coordinator

Indigenous Homeward Bound Family Support Coordinator
Fort Erie Native Friendship Centre

Type of Work: Full time, Permanent

Hours of Work: Monday to Friday 9:00am-5:00pm (Summer Hours: 8:00am-4:00pm)

Salary: To be discussed at hiring

Start Date: September 8, 2026

Indigenous Homeward Bound Fort Erie (IHBFE) supports sole-parenting Indigenous women in overcoming barriers to meaningful employment, improved well-being, and lasting prosperity. Through safe housing, access to culture, quality childcare, education, life skills, reliable transportation, and coordinated case management, we provide comprehensive, culturally grounded support. In this role, you will work collaboratively to empower participants to achieve their goals, from completing post-secondary education to securing sustainable, career-track employment.

Qualification & Requirements
A 2-year College Diploma in Social Service Work, or a related field.
Previous experience in a similar role is an asset
Must have or be able to obtain a satisfactory Vulnerable Sector Criminal Record Check (CPIC).
Must hold a valid Ontario Class G driver’s license with a clean driver’s abstract.

Primary Responsibilities
Support Indigenous women, particularly sole parents, in achieving education, employment, and training goals through coordinated access to childcare, transportation, health, mental health, and other supports.
Provide case management services, including tracking participant progress, maintaining program database records, and preparing quarterly reports.
Process supportive housing applications and provide advocacy services as needed.
Plan and facilitate culturally relevant workshops, presentations, special events, and community engagement activities.
Build and maintain connections with Indigenous and non-Indigenous agencies, organizations, and services to support clients experiencing mental health challenges.
In coordination with, and in the absence of, the Program Coordinator, manage program budgets and maintain accurate records.
Incorporate FENFC cultural teachings and values into all service delivery.
Travel as required and work some evenings and weekends.

Knowledge & Skills
Strong understanding of Traditional Cultural knowledge and the ability to apply it when supporting community members, using an Indigenous perspective alongside awareness of western approaches.
Awareness of the cultural, social, and practical needs, barriers, and goals of Indigenous women, with care, compassion, and the ability to build genuine connections.
Strong organizational skills, including planning, meeting deadlines, and working well both independently and as part of a team.
Excellent communication skills, including facilitating discussions and delivering engaging presentations.
Proficiency in computer use and digital tools for program materials and marketing.
Knowledge of the Fort Erie Native Friendship Centre, as well as surrounding Indigenous and non-Indigenous organizations, to help connect community members, youth, and families with appropriate supports.

Benefits of working at the Fort Erie Native Friendship Centre
Comprehensive employee health and dental benefits package.
Supportive, inclusive, and culturally grounded workplace.
Opportunities for professional growth and training.
A collaborative team environment dedicated to community wellness and positive change.
Participation in special events and cultural programming.

How to Apply:
Submit a complete application package including:
– Two recent employment related reference contacts listed
– Cover Letter
– Resume
– Copies of relevant Diplomas/Certificates

Applications are preferred via email to Katkwenyes@fenfc.org to the attention of Melissa Shongo.

Alternatively, application packages may be delivered in person to the Front Desk Receptionist. Please ensure that your application is clearly marked with your full name and the position title.

The Fort Erie Native Friendship Centre is committed to a barrier-free, inclusive recruitment process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available upon request to applicants throughout the hiring process.