Administrative Assistant

Peter Rainville Insurance and Financial Services Inc.

3930 Montrose Rd, Unit 8, Niagara Falls, ON, L2H 3C9

Email: peter.rainville@desjardins.com | Phone: 905-356-6777

Position Type: Full-Time, Permanent, On-Site (remote hours are not available)

Category: Administrative / Business

Salary Range: $45,000 – $60,000

Hours: Monday to Friday, 9:00 AM – 5:00 PM

Start Date: October 18, 2025

Position Overview

Are you a detail-oriented professional who thrives in a fast-paced, client-focused environment? Join a high-performing Desjardins Insurance Agency in the heart of the Golden Horseshoe, where your organizational skills and positive energy will directly contribute to helping individuals and families protect what matters most.

As the Administrative Assistant, you’ll be the backbone of our operations—supporting a dynamic team, ensuring smooth day-to-day processes, and delivering exceptional service that reflects Desjardins’ commitment to community and care.

Key Responsibilities

• Provide administrative support to the Agent and team, including scheduling, document preparation, and data entry
• Manage incoming communications (calls, emails, walk-ins) with professionalism and warmth
• Maintain accurate client records and assist with policy updates, billing inquiries, and claims follow-ups
• Coordinate marketing campaigns and community outreach initiatives
• Ensure compliance with Desjardins standards and privacy regulations
• Support onboarding and training of new team members as needed

Ideal Qualifications & Experience

• Proven experience in administrative or customer service roles (insurance or financial services preferred)
• Strong organizational and multitasking abilities
• Excellent verbal and written communication skills
• Tech-savvy with proficiency in Microsoft Office and CRM systems
• Bilingual (English/French) is a strong asset
• Positive attitude, team spirit, and a proactive mindset
• Ability to maintain confidentiality and handle sensitive information with discretion

Why Join Us? – Our Advantage

• People-First Culture: We prioritize relationships over transactions. You’ll be part of a team that genuinely cares about clients and each other.
• Paid Vacation, Paid Personal/Sick Time, and Your Birthday Off
• Health Benefits: Health & wellness support, paid time off, and performance-based bonuses.
• Growth & Development: Access to ongoing training, mentorship, and career advancement opportunities.
• Community Impact: Be part of initiatives that make a real difference in Niagara and beyond.
• Modern Workspace: Bright, welcoming office with tools that support efficiency and collaboration.
• Recognition & Rewards: Your contributions won’t go unnoticed—we celebrate wins together.

Ready to Build Your Future?

If you’re motivated to grow your career, make a difference in people’s lives, and be part of a team that values integrity, collaboration, and success, we want to hear from you!

Please forward your resume and cover letter directly to:

Peter Rainville, Agent

Email: peter.rainville@desjardins.com

You may also apply in person at the address above.

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agent’s employees are not employees of Desjardins Insurance. Independent contractor agents are responsible for and make all employment decisions regarding their employees. Only qualified candidates may be contacted.

AI is not being used in this recruitment process.