Operations Manager

Operations Manager

Bob The Mover

Wage: $25.00 to $30.00 per hour

Hours of Work: 40 per week

Bill 149: Disclosure of AI use in hiring process: No, AI is not being used.

Bob The Mover is a CAM-certified moving company proudly serving the Niagara region. Specializing in residential moves within Ontario, we’ve built a reputation over nearly a decade for delivering high-quality, stress-free moving experiences. Whether you’re relocating across town or to a new city, our professional team is committed to making your move as smooth and efficient as possible.

We’re a fast-growing company, and we’re excited to offer you the opportunity to grow with us!

We are seeking a responsible, hands-on Operations Manager to lead our day-to-day operations. This role involves driving a 26′ straight truck (G Class License required), managing and mentoring a team of movers, enforcing company policies, assisting with moves, interacting with customers and handling payments. You’ll be expected to report to our Fort Erie office and work long days when required, depending on job demands. Strong leadership and a commitment to quality service are essential.

Requirements:

• Reliable transportation for travel to job sites
• Valid G-Class Driver’s License with a clean driving record
• Open availability and willingness to work long days when needed
• Proven leadership experience
• Professional, dependable, and strong communication skills
• Physically fit with the ability to lift and move heavy items
• Capable of driving a 26′ straight truck
• Professional references required (will be verified)
• Previous moving or DIY experience is an asset, but not required

Duties:

• Oversee daily operations, ensuring efficient workflows and adherence to company policies
• Represent the company professionally at all times
• Manage the full employee life cycle, including hiring, training, supervision, coaching, and performance evaluations
• Lead moving crews on-site to ensure jobs are completed safely, efficiently, and to a high standard
• Deliver exceptional customer service and resolve issues promptly
• Utilize strong leadership, time management, and problem-solving skills
• Operate Point-of-Sale systems and handle customer transactions
• Assist with loading, unloading, and the assembly/disassembly of furniture using basic tools
• Perform other duties as assigned

To Apply:

• Please apply online, via Job Bank at https://www.jobbank.gc.ca/jobsearch/jobposting/49792313?source=searchresults
• Bob The Mover is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by applicable law.