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12 Jul 2021

Full-Time Hotel Front Desk Clerk (2 Positions)

River Rapids Inn – Posted by jobgym225 –  Niagara Falls, Ontario, Canada

Job Description

We are currently looking for 2 dedicated enthusiastic Front Desk Clerks.  1 Full time, 1 Part Time

Business Equipment and Computer Applications

  • Multi-line switchboard
  • Internet
  • Database software
  • Central reservation system (CRS)
  • Computerized bookkeeping system

Work Setting

  • Hospitality industry
  • Hotel, motel, resort

Specific Skills

  • Take, cancel and change room reservations
  • Register arriving guests and assign rooms
  • Provide information on hotel facilities and services
  • Process group arrivals and departures
  • Process guests’ departures, calculate charges and receive payments
  • Perform light housekeeping and cleaning duties
  • Investigate and resolve complaints and claims
  • Balance cash and complete balance sheets, cash reports and related forms
  • Answer telephone and relay telephone calls and messages
  • Provide general information about points of interest in the area
  • Follow emergency and safety procedures
  • Handle wake-up calls
  • Provide customer service

Requirements

  • Bondable
  • Criminal record check
  • Own transportation

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Standing for extended periods
  • Personal Suitability
  • Flexibility
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Dependability
  • Reliability
  • Organized

 

How to Apply

Email resumes to info@riverrapidsinn.com In person :  4029 River Road between 9am and 5pm

Job Categories: Sales/Service. Job Types: Full-Time.

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