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30 Nov
2017
Full-Time Maintenance Utility (1 Position)
Job Description
Position Summary: To assist guests with room check-in/out, information and other related duties in a prompt, courteous and professional manner consistent with a superior quality hotel operation.
Duties and Responsibilities:
Primary Responsibilities:
- Providing personalized and exceptional guest service at every given opportunity.
- Meeting established up-selling and sales goals.
- Register guests and assign rooms.
- Accommodate special request whenever possible.
- Assist in pre-registration and blocking of reservations when necessary.
- Check out guests on a regular ongoing basis.
- Develop a thorough knowledge of room rack and packages, room locations, types of room and costs of various rooms.
- Liaison with housekeeping and other departments to ensure up-to-date guest room availability is monitored frequently.
- Perform office duties such as preparing mail for postage, performing routine cash handling procedures, posting accounts; maintain keys for rooms and issuance of safety deposit box keys.
- All other duties as assigned.
Professional Requirements:
- Grade 12 Education as well as tourism/hospitality courses at college/university beneficial.
- Minimum of 2 years front desk experience or related college course.
- Switchboard knowledge and/or training required.
- Previous up-selling and/or sales experience is considered an asset.
While we welcome all applications, only those selected for an interview will be contacted.
Accessibility accommodations will be made for job candidates upon request.
How to Apply
TO APPLY: Please visit our Careers page to submit your resume and application at http://www.vintage-hotels.com/careers.php
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