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2 Jun
2020
Seasonal Retail Shift Team Leader (1 Position)
Job Description
Duties and Responsibilities:
- Train, schedule, complete timesheets and provide direction to Retail Staff
- Cover all positions (eg. cashier, breaker, stock, strollers, Cove Shop), as needed
- Monitor breaker schedule (including strollers and Cove Shop)
- Ensure shelves are stocked and the store is neat and tidy at all times
- Be patient and ensure the safety of all guests and staff in the Retail Department
- Lead by example, motivate staff and strive to build strong working relationships with all other departments and staff
- Understand First Aid procedures and be able to advise on completion of paperwork, understand and be able to implement emergency procedures, including park evacuation
- Make decisions, and understand when to take appropriate action in any situation, critical or otherwise, regarding the safety of team members and guest situations
- Monitor the behaviour of staff including the correct wearing of the company uniform and required ID badges, enforce policies and procedures where applicable
- Other duties as assigned
Qualifications:
- 1-year supervisory experience in a front-line retail customer service environment
- Experience in or direct front line customer service experience in a related field is preferred
- Ability to work all shifts, including closing shifts to 9:00 pm all 7 days a week
- Understanding, inventory control, and warehousing, the coaching and counselling of team members, cash experience including credit card and debit transactions
- Knowledge of sales and marketing techniques, warehousing, seasonal trends, merchandising, ticketing
- Maintaining confidentiality and concentration while working under a variety of pressures
- Knowledge of theme park operations, first aid, emergency situations, and record-keeping considered an asset
- Ability to stand and/or walk throughout the entirety of scheduled shifts
- Work independently or part of a team
- Support a 7 day a week operation, including evenings, weekends and holidays, sometimes with extended shifts
Company Perks:
- Flexible and consistent work schedule
- No late night shifts
- Free parking
- Subsidized uniform purchase
- Free park admission on days off
- Discount on food purchases (in uniform only) and retail store
- Employee recognition program
How to Apply
Please apply to our Marineland Career Page HERE!576 total views, 1 today
