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19 Jul 2021

Part-Time Customer Service Assistant (1 Position)

St. Catharines Public Library – Posted by St. Catharines Public Library –  St. Catharines, Ontario, Canada

Job Description

ST. CATHARINES PUBLIC LIBRARY

JOB POSTING

 

POSITION:                       CUSTOMER SERVICE ASSISTANT (PART-TIME)

                                         

 

LOCATION:                      PUBLIC SERVICE

Branches Department / Central Department

System wide position that may be assigned to any SCPL location

 

JOB SUMMARY:              This position reports to the Branches Manager and functions as part of the Branch team providing and supporting program planning and implementation, information and reference services, reader’s advisory, circulation and digital assistance.  Working as part of a collaborative team environment, will work towards achieving the strategic goals of SCPL through customer service & access, programming & outreach, and teamwork.

 

DUTIES AND RESPONSIBILITIES:

For details visit the Customer Service Assistant Job Description

 

REQUIREMENTS:

  1. Library Technician Diploma or degree or equivalent;
  2. Minimum 1 years’ experience working in a public library or program planning and delivery and/or customer service;
  3. Excellent interpersonal and communication skills;
  4. Proficient using Technology to work and provide assistance to others, including electronic resources, devices, Microsoft Office, etc.

 

HOURS OF WORK:         Weekdays, evenings, and weekends (including Sundays) as required.

 

HOURLY RATE:              $22.725 – $26.590 per hour (Pay Group 5, PT, January 2021 schedule)

 

How to Apply

APPLICATION DEADLINE:                      5:00 pm, Thursday, July 22, 2021

PLEASE SUBMIT

APPLICATION TO:          Human Resources

St. Catharines Public Library 54 Church Street St. Catharines, Ontario L2R 7K2 Email: hr@myscpl.ca Only candidates selected for an interview will be contacted   St. Catharines Public Library is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Ontario Human Rights Code (OHRC) and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the CEO to ensure your accessibility needs are accommodated throughout this process.

Job Categories: Featured. Job Types: Part-Time. Salaries: To be determined.

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