Full-Time Customer Service – Bilingual (1 Position)
Job Description
Customer Service Agent (Bilingual Customer Service Representative)
Dyaco Canada Inc. — Niagara Falls, ON
$38,000.00 – $40,000.00 per year
Languages – Bilingual – English and French
Education
Completion of high school; Completion of college/CEGEP/vocational or technical training,
Experience of 1 year to less than 2
Skills
Microsoft Office – Word/Excel/, Internet browsers, business equipment, computer applications
Essential Skills: reading text; document use; numeracy; written and verbal communication; working with others; problem solving; decision making; critical thinking; job task planning and organizing; significant use of memory; finding information; computer use; continuous learning
Duties
Answer inquiries and provide information to customers; explain the type and cost of services offered; receive payments; receive and log complaints; investigate complaints; access and process information; maintain records and statistics; perform general office duties
Fast paced environment: able to work under pressure; repetitive tasks; attention to detail
Other information
Respond to customer inquiries via telephone and email.
Investigate, resolve and respond to customer concerns.
Provide technical support.
Process orders for parts.
Maintain customer relations
How to Apply
Email Resume with cover letter to : anna@dyaco.ca404 total views, 1 today
