Full-Time Job Coach / Employment Specialist (Bilingual French)
Job Coach/Employment Specialist (Bilingual French)
Program · Burlington, Ontario
HIEC is an innovative not-for-profit social enterprise that focuses on partnership, mentorship and workforce development in Canada. With over 30 years of experience as an active community-focused organization, HIEC’s goal is to enhance career education and inspire youth to make informed career decisions. We offer a team environment that encourages innovative ideas and an entrepreneurial spirit.
One of HIEC’s core programs/services is the online platform ApprenticeSearch.com, which connects job seekers and employers in the skilled trades. ApprenticeSearch.com has addressed and removed barriers to apprenticeship by helping candidates find jobs, and has made it easier for small, medium and large employers to hire the skilled workers they need to grow their businesses.
We are currently seeking a highly-motivated, creative, collaborative and entrepreneurially-minded bilingual (French and English) individual who is passionate about the skilled trades. Specifically, the ApprenticeSearch.com Job Coach will support ApprenticeSearch.com applicants as they complete their ApprenticeSearch.com applications, search and apply for job positions, interview for jobs, and begin their career with new skilled trades employers.
Successful candidates will have client-facing experience related to job coaching and career services. This role is well-suited to an energetic and organized individual with strong written, verbal communication skills and a strong proficiency with using technology daily and learning new systems/platforms. Experience with the skilled trades sector is a strong asset.
Key areas of responsibility will include:
Job Seeker Support:
- Assess applicants’ needs, provide assistance to set goals and outline steps required to achieve goals;
- Develop and implement effective coaching strategies to help clients overcome employment-related challenges.
- Identifying participants’ strengths and advising them on how to use those strengths to secure employment or excel in the skilled trades
- Providing information on suitable skilled trades career paths based on participants’ skills, qualifications, interests, and experience.
- Reviewing clients’ resumes and suggesting improvements as needed.
- Refer applicants to other community services when appropriate and track referrals;
- Screen and approve applicants for the ApprenticeSearch.com platform;
- Connect applicants to potential employers by shortlisting on request;
- Identify common issues and innovative approaches to support individuals seeking apprenticeships;
- Follow and track a variety of performance metrics.
Community Support and Program Delivery:
- Develop professional presentation materials to deliver to individuals who are interested in or pursuing a skilled trades career;
- Delivery presentations about the services offered by ApprenticeSearch.com to potential applicants;
- Attend job fairs and other events as an opportunity to introduce young people to ApprenticeSearch.com;
- Assist in the development and delivery of ApprenticeSearch.com job readiness programs;
- Make recommendations, based on your experiences with ApprenticeSearch.com applicants, on program and service offerings.
Supporting the ApprenticeSearch.com Platform:
- Working with Developers/Programmers to identity bugs and issues with the platform that need to be addressed;
- Generating ideas for iterations to the platform that will provide a better user experience for both job seekers and employers; and
- Using the ApprenticeSearch.com platform to generate and report on performance related statistical reports.
Other duties could include:
- Assist with project/conference workshop proposals;
- Assist with the creation of resources; and
- Maintain performance related statistical reports.
- Previous experience serving multi-barriered clients while demonstrating a non-judgmental, positive approach to challenges;
- Technological competencies (for example, a comfort in learning about and using a proprietary platform, ability to make simple website changes in a platform similar to WordPress, ability to generate reports using technology);
- Proven ability to work effectively under pressure, to be part of a team, to be responsive and to meet deadlines; and
- Interest and ability to work in a smaller-sized, not-for-profit organization.
Qualifications to succeed:
- Relevant undergraduate degree or diploma, or equivalent combination of education and industry experience;
- Bilingual in French and English is a requirement;
- Career counselling/job coaching experience and/or training;
- Knowledge and experience related to the apprenticeship system and the skilled trades in Ontario and other jurisdictions
- A working knowledge of the Freedom of Information and Protection of Privacy Act (FIPPA), the Ontario Works Act, Employment Standards Act, and Human Rights Legislation;
- Possess a valid driver’s license and own a reliable vehicle with appropriate insurance, willing to do some travelling;
- Proficient in the use of computer software i.e. Microsoft Word, Excel, Access, PowerPoint, Outlook and Internet; and
- Experience creating and delivering presentations.
Work is usually performed with-in a standard office environment, based out of the HIEC’s Burlington office from the hours of 8:30am – 4:30pm, Monday to Friday. There will be some requirement to work additional hours, occasionally during evenings and weekends.
During the COVID-19 pandemic, work may be performed as a combination of working within the HIEC Office and working remotely from home or other suitable location, with a full phased return to the office planned in accordance with guidance from public health authorities.
How to ApplyPlease submit your application online here HIEC is committed to equity and creating a respectful and inclusive workplace culture that reflects the broad diversity of communities we work with. This includes people who identify as immigrants, refugees, women, Indigenous, Black, LGBTQ2S+ people of colour, and people with disabilities. Accommodations are available on request for qualified candidates during each stage of the recruitment process. Please note that candidates applying for Canadian job openings should be authorized to work in Canada. Please contact Human Resources by phone (289) 929-5590 should you have any questions or would like additional information. We thank all applicants for applying; however, only selected applicants will be contacted for a preliminary interview.
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